Maintaining excellent care means continually evaluating our processes to ensure we’re putting patients at the center of all we do. We are transforming how we approach our work using tools that engage caregivers to deliver better quality at a lower cost.
We are building a culture in which every caregiver is empowered and expected to make improvements every day. Those improvements come in all sizes and take place in every corner of our organization.
What’s most important is that we all commit to seeking improvement in all our work — as individuals, as teams and as One Cleveland Clinic.